Assistant Pool & Beach Manager in Four Seasons Hotels and Resorts Victoria, Seychelles

Website Four Seasons Hotels and Resorts

This job listing is about Four Seasons Hotels and Resorts in Victoria, Seychelles 2022 exclusively on

Qualification Requirements

Excellent reading, writing and oral proficiency in the English language

College degree, preferable in hotel and restaurant management

1 year as an assistant outlet manager

Thorough knowledge of service, cost control in F&B, labor controls, menu writing, maintenance, merchandising and accounting

Computer literate

Job Functions

The ability to develop and maintain an elegantly appointed environment, with superior staff, dedicated to an attentive, distinctive experience for all dining periods.

The ability to hire, train, supervise and discipline all outlet staff.

The ability to maintain a friendly yet unobtrusive manner with all guests.

The ability to possess a management ability that ensures a successful handling of the outlets

The ability to control reservations and seating of the outlet with regards to service standards.

The ability to ensure the correct and consistent service techniques for various meal periods will be demonstrated by all staff members.

The ability to anticipate, in advance, all materials and supplies and assure their availability.

The ability to control usage of all food and beverage items and appropriate usage of equipment, tools and service equipment.

The ability to observe daily conditions of all physical facilities and equipment in the outlets; makes recommendations for corrections and improvements as needed.

The ability to prepare staff schedules, which allow for appropriate service while controlling labor costs and overtime.

The ability to communicate with other departments to ensure a supporting team of professionals.

The ability to communicate with the Chef, Director of Restaurants and Food and Beverage Director to discuss menus, marketing strategies and guest comments and concerns.

The ability to ensure a safe working environment for all employees within the outlet.

The ability to forecast covers and revenues and then schedules accordingly.

The ability to develop all staff for future advancement. The ability to recommend salary adjustments, transfers, promotions and dismissals.

The ability to prepare daily and weekly payroll as required by the Controller.

The ability to understand all food and beverage items offered, including ingredients, methods of preparation and proper service. Also, an expert knowledge of beverages

The ability to complete and conduct performance evaluations for all employees.

The ability to maintain a daily log for communication between outlet staff and with upper management.

The ability to supervise the public areas and restrooms.

The ability to attend and participate in all required meetings.

The ability to promote teamwork and foster a harmonious working climate.

The ability to promote good public relations and handle complaints or concerns of guests.

The ability to handle all inventories directly involved with the operation of the outlet.

The ability to utilize the computer system in ringing, printing and closing checks as well as shift reports and other Office usage

The ability to recognize and address potential disruptive or undesirable guests.

The ability to process a guest walk out.

The ability to properly handle and report employee and guest accidents.

The ability to respond properly in any hotel emergency or safety situation.

The ability to perform other tasks or projects as assigned by hotel management and staff.

The ability to lay out goals and develop strategies to accomplish said goals.

The ability to forecast necessary staffing and its related dollar expenditure to get the job done.

The ability to continually be aware of departmental needs as they relate to production and staffing.

The ability to forecast workloads and checks work schedules prepared by subordinate managers for all outlet employees.

The ability to assist Department Heads in developing job descriptions and reviewing them periodically to ensure their continuing understanding and acceptance.

The ability to control standards, performance, employees’ conduct, dress code, appearance, sanitation, etc., according to established policies.

The ability to formulate and recommend changes to improve employees’ performance and teamwork.

The ability to review performance with every Department Head on an annual basis.

The ability to keep employees informed about hotel policies and changes. Develops analyses and implements merchandising that meet the profile of Four Seasons Hotels and guest patronage. Manages and controls overall expenses of the outlets focusing on higher revenue and profit.

The ability to check weekly payroll prepared by Department Heads for hourly staff.

The ability to work in co-operation with the Chef and Sous-Chefs to ensure top quality and fair prices, and to see that below standard items are never accepted or served.

The ability to keep informed of special events such as Ramadan, Eid, etc.

Knowledge of P.O.S. system of hotel

The ability to keep the waste factor in the hotel at a minimal level.

The ability to ensure that Department Heads maintain inventories and par stocks.

Must have working knowledge of Profit and Loss statement.

Must be able to calculate and control Beverage cost.

Ability to calculate food cost.

Ability to budget and control expenses

Ability to assist and produce divisional budget, revenue and expenses.

Ability in all facets of Human Resources nature interviewing, evaluating, discipline, termination.

The ability to maintain current prices and approved purveyors listed based on quality, service and cost of all related food and beverage items for requisitioning purposes, store inventories, cost control procedures and forecasts.

Company: Four Seasons Hotels and Resorts

Vacancy Type: Full Time 

Job Location: Victoria, Seychelles

Application Deadline: N/A

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