Customer Service Representative in Brook Street at Coventry, England, United Kingdom

Website Brook Street

This listing is about Brook Street in Coventry, England, United Kingdom
in 2022

About the job

Fantastic opportunity to join a fun, energetic orgainistation who value you! This is a fast paced varied role, always putting the customer first ensuring a 5* experience every time.

Coventry – Commutable from Nuneaton, Bedworth & Hinckley

£21,294 per annum


35 days annual leave entitlement including bank holidays

Access to EAP (Employee assistance program)

Hybrid working (2/3 days in the office rest, working from home rest of the week)

Free on-site car parking

Cycle to work scheme

Sponsored learning and development – Career progression opportunites

Wellbeing support and activities

Charity events


Answer all incoming calls and emails

Generate sales to achieve specified individual and team sales targets.

Respond to customer queries relating to products

Answer any questions or queries as quickly and efficiently as possible

Produce quotations for existing customers when required.

Contact customers for re-orders and to chase outstanding orders

Investigate/Follow up all queries and complaints

Investigate late and non-delivery of customer orders

Provide support for marketing campaigns; monitor progress of new products, etc.

Person Specification

Peoples person

Strong customer service skills

IT skills

Able to build and maintain relationships


Good time management

If interested in this role and you have relevant experience please click APPLY NOW, you will be contacted if successful.

Company: Brook Street

Vacancy Type:  

Job Location: Coventry, England, United Kingdom

Application Deadline: N/A

Apply Here

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