Business Analyst, Energy & Utilities in Cognizant at London, England, United Kingdom

Website Cognizant

This listing is about Cognizant in London, England, United Kingdom
in 2022

About the job

Job summary:

Energy & utilities in the UK are going through a transformation journey with the focus on green energy (electric vehicles, heat pumps etc.), enhanced customer experience (through digital and data enablement), digitalisation of the aging grid/metering infrastructure and most importantly disruption from innovative competitors entering the marketplace. Cognizant has engagements with multiple energy & utilities clients in the UK where we are helping them being customer obsessed and lead the transformation initiatives to build new offerings, solutions and innovative business models aligned to the market trends and regulatory commitments.

We are looking for experienced business analysts/consultants/product owners who are passionate about making a difference for our clients in the energy and utilities domain. This is an opportunity for being at the forefront of the transformation journey working with the best minds in the energy and utilities domain at Cognizant.

Job description:

Business Analyst/Product Owner (PO)

  • Engage with business stakeholders and conducting workshops for requirement elicitation.
  • Business Consulting – Advisory Services, Process Consulting & Business Analysis.
  • Conduct and lead requirement gathering workshops, write Functional Specifications, BRDs, NFRs, RTMs, user stories, test cases, conduct UAT and training, support go-live thru the lifecycle of global programs/projects
  • Process Mapping, Benchmarking and Reengineering
  • Business Process Standardization and Harmonization
  • Business Case preparation and Business Impact Assessment
  • Application assessment, Tool Evaluation and Vendor Selection

Sector Experience: Utility Retail and Transmission & Distribution space (Asset and work Management, Meter to Cash, Credit and collections, Customer experience transformation, Renewables)

Role & Must have skill:

  • BA/PO experience – Business Analysis, Requirements Management and Process Mapping
  • Experience in Utility Retail and Transmission & Distribution space (Asset and work Management, Meter to Cash, Credit and collections, Customer experience transformation, Renewables)

Key Responsibility:

  • Engage with business stakeholders and conducting workshops for requirement elicitation.
  • Business Consulting – Advisory Services, Process Consulting & Business Analysis.
  • Experience in Utility Retail and Transmission & Distribution space (Asset and work Management, Meter to Cash, Credit and collections, Customer experience transformation, Renewables)
  • Conduct and lead requirement gathering workshops, write Functional Specifications, BRDs, NFRs, RTMs, user stories, test cases, conduct UAT and training, support go-live thru the lifecycle of global programs/projects
  • Ideating and conceptualisation of business pain points and translating them into requirements
  • Creating the business requirements document including the non-functionals
  • Creation of Process Maps (L1, L2, L3, L4) and undertaking gap analysis.
  • Translating business requirements to Cognizant technical stakeholders
  • Undertaking business impact analysis and Training need analysis
  • Conducting workshops for end user training and system acclimatisation
  • Creating knowledge articles for team members
  • Thought leadership and creation of IP that can be leveraged to drive non-linear growth and drive business outcomes. Drive the thought leadership agenda for the BU via white papers, webinars, social media interactions, and other such public forums
  • Solutionising – Participate in client engagements (pursuits, projects, discussions) and own the Solutionising from a domain / business point of view
  • Involve in RFP/RFI response preparation and submission (Business solution conceptualization), Proactive Proposal building for existing and new accounts, contribute towards winning new logos and projects

Job Requirement:

Essential Skills:

  • Ability to manage multiple stakeholders at different levels within client organisation
  • Ability to foresee risk, identify dependencies and managing them in advance
  • Strong Communication Skills
  • Team / interpersonal skills
  • Analytical /Problem Solving skills

Nice to Have Skills.

  • Preferably have experience in Utilities core business processes/systems – e.g. customer facing processes (SAP CRM, Salesforce etc.) and billing systems (SAP ISU, CC&B etc.)
  • Preferably have experience in agile methodology as a product owner/BA
  • Experienced and credible working in IT SDLC projects, Agile and DevOps engagements
  • Experience in working with onsite/offshore model
  • Experience in delivering complex projects on time/on budget

Qualification:

  • Master of Business Administration from a reputed Institute
  • Bachelor of Business

Location: Remote

Company: Cognizant

Vacancy Type:  

Job Location: London, England, United Kingdom

Application Deadline: N/A

Apply Here

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