Account Manager – Talent – CSL -People Advisory Services (UK&I) – Open to Flexible Working in EY at London, England, United Kingdom

Website EY

This listing is about EY in London, England, United Kingdom
in 2022

About the job


Organisations are having to become much more adaptable to change as they face new workforce challenges as a result of globalisation, changing demographics, emerging technology, innovation and regulatory demands.

We believe the People Agenda is at the heart of successful change. EY People Advisory Services (PAS) help organisations to put humans at the centre of their transformation agenda enabling them to align culture and leadership to their purpose, develop necessary skillsets and mindsets, and build adaptability through continuous change and learning.

We are a global network with more than 11,000 employees in more than 130 countries, offering deep industry knowledge and experience to more than 2,000 corporate clients worldwide. Within the UK, we have over 330 consultants advising clients across the private, public and not-for-profit sectors on their most challenging workforce problems.

We are growing fast and looking for those, who share our values, believe in the importance of the people agenda and have experience in organisation and workforce transformation and transactions, change experience and learning, culture and leadership, digital HR, rewards and people mobility, to join us in PAS.

The opportunity

EY are looking for talented, purpose-driven people to come and join the government learning frameworks client team. We are in the thick of delivering a range of bespoke learning and coaching programmes right across government, helping civil servants and the government departments, functions, professions and bodies they sit in be more effective, and deliver better outcomes for all of us at citizens.

Working with government clients through the learning frameworks offers a unique learning experience. We are looking for Senior Consultants and Managers to join the team to cover a range of Business Development, Client Relationship and Delivery activity. If you are interested in building direct client relationships and sales skills, scoping projects through to sale, and seeing them into delivery by working with a range of ecosystem partners, all whilst learning about the machinery of government and influencing important, meaningful programmes of work, then a role or cycle of experience with the learning frameworks team could be for you.

Your Key Responsibilities

You will take responsibility for 2/3 government departments as the lead client contact. You will:

  • Build direct relationships with learning buyers
  • Respond to inbound demand for new coaching and bespoke learning programmes
  • Proactively stimulate demand for new projects by understand who the learning buyers are and what they need and want
  • Scope projects collaboratively with the client and our ecosystem supplier partners
  • Be responsible for pricing and contracting new projects, including risk management
  • Oversee projects in delivery on your accounts
  • Work closely with Client Service Partners and wider EY account teams
  • In addition, you will work with the Learning Frameworks Client lead to:
  • Capture and share knowledge across the Learning Frameworks Account Manager team through regular insights sessions
  • Look for opportunities to promote and share success stories, working closely with Government Skills and Curriculum Unit

Skills and attributes for success

  • Be professional, quickly establishing personal credibility and demonstrating expertise
  • Have strong personal impact and resilience, and be able to influence and persuade clients and stakeholders to gain support for major changes and key decisions
  • Take a practical approach to solving issues and gaining client agreement
  • Be able to analyse complex problems and to deliver insightful, practical and sustainable solutions.
  • Be skilled in facilitating and encouraging collaboration amongst team members, and is capable of motivating teams to maximise performance
  • Be effective in recognising and managing potential issues during client assignments

To qualify for the role you must have

  • Experienced management consultant / HR professional with relevant experience advising clients on learning and leadership development on a range of large scale transformation programmes and business change projects
  • Proven track record of delivering Learning and Leadership Development projects
  • A proven track record of shaping and running complex, high profile, profitable engagements which create value for clients in the areas outlined above
  • Demonstrated track record of building client relationships
  • A proven track record of proactively managing client stakeholders, including providing constructive feedback, influencing decisions, providing robust advice, delivering difficult messages and managing performance issues, up to C suite-1 level

Ideally, you’ll also have

  • A primary degree and any post graduate degrees and professional qualifications are desirable but not critical e.g. CIPD, Occupational Psychology and certifications in psychometrics.
  • Experience of working on projects gained working within a professional services firm, global consultancy firm and/or large private and/or public sector organisations

What We Look For

We have many clients from various sectors talking to us about how can they assess, attract and nurture talent engagingly in varying contexts.

We are looking for people who can demonstrate real impact within various areas of Talent for our clients. We require people who can build our service offerings, understand client needs, grow our internal capability and connect effectively across our global PAS to maximise our global knowledge and experience in supporting clients to build their talent pool.

What Working At EY Offers

We offer a competitive remuneration package where you’ll be rewarded for yours and team performance. Our comprehensive Total Rewards package includes assistance for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

  • Coaching and feedback from some of the most engaging colleagues around
  • Opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way that’s right for you

About EY

EY is a global professional services organisation providing advisory, assurance, tax and transaction services. We are dedicated to doing our part in building a better working world for our people, our clients and our communities. And we are united by our shared values and a dedication to delivering exceptional client service

We make sure our people succeed. The networks you build and the experiences you have with us will help define and accelerate the rest of your career. Last year in the UK, nearly 2,000 of our people were promoted or progressed within their grade, and we are significantly increasing the number of partners in the UK. So, when you build something better at EY, we make sure you’re rewarded.

Our People Advisory Services practice has over 10,000 practitioners operating within a globally integrated team, bringing their skills, insights and experience to support our clients.

Driven by our focused insight and innovation, PAS is best positioned to advise and influence our client’s activities at senior leadership level to respond to the scale and complexity of how and where our clients work globally, making us the trusted advisor of choice to our clients and creating more opportunities for our people. As a result, we’re continually seeking new markets, new perspectives and better ways to deliver value.

EY is dedicated to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

Company: EY

Vacancy Type:  

Job Location: London, England, United Kingdom

Application Deadline: N/A

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