FO in Shanghai, Shanghai, China

This job listing is about in Shanghai, Shanghai, China 2022 exclusively on

工作职责: TITLE Facilities Officer BUSINESS UNIT Integrated Facilities Management REPORTING TOFacilities Manager / Assistant Facilities Manager DIRECT REPORT POSITIONS Facilities Assistant / Receptionist / Mailer / Mover / Customer Services Assistant POSITION GOALS Achieve the timely and efficient delivery of Facility Management services to Client’s staffs in Client’s Sites and support of their business needs in accordance with the Service Levels and Key Performance Indicators set out below. DUTIES & RESPONSIBILITIES To deliver high quality;prompt and courteous Facility Management services in support of Client’s business needs in a safe working environment. -Front Desk Service -To greet clients;handle telephone call;book conference room;office equipment. -Security & CCTV management -To assist vendor to maintainepair security system and CCTV system. -To present regular access/log report to client -To assign/disable staff./visitor/contractor badges and related record/filling work and updated related info monthly -To collect and present related data/information to region -CCTV regular check -Facility management -Assist to monitor the Office Facilities & Critical Environment -Assist to report and schedule contractors for preventative maintenance to limit the downtime for all critical equipment. -Assist to deal with emergency and arrange ad-hoc repair -To follow established escalation procedures and incident reporting procedures -Office equipment & environment management -Assist FM/FO to ensure all office equipment;including photocopiers;fax machines;paper shedders etc. are in good working order and consumables are replenish timely -Assist FM/FO to ensure a good office environment;including arranging office ad-hoc repair;monitoring landscaping service and cleaning service -Vendor management -To assist client/FM to bid the contractors . -meeting with CRES to understand clients’ needs. -Assist to evaluate the contractors’ service performance. -Customer Service / Client Relationships -To arrange office soft service. To purchase office consumption (paper;stationery and pantry stuff etc.) and deal with printing materials. To report and submit purchase request for client approval;purchase from approved supplier and ensure they are delivery on time with accurate quantity. -To handle confidential document destruction and document archiving. -Keep good communication with DB clients. -Coordinate and support Global Souring in related purchasing & services. -Ensured Key Operations Procedures are followed to ensure service standards are maintained. -Assist for the safe keeping confidential document such as bank license and related documents. -Payment/ billing management -Assist to receive and verify the monthly statement. Allocate the expenses and prepare reports to client. -To assist client/FM to do accrual. -To assist update premise pool/general pool allocation key on monthly basis. -Assist FM team to seek ways to constantly reduce costs and improve operational standards -Keep good communication with landlord and have the monthly meeting with landlord -To assist client / FM to do report work;including monthly report and KPI review etc. -Supervise the receptionist;tea-lady and security guards -Back up receptionist when necessary (during lunch time and leave) -Assist client / FM to do restacking or relocation of staff -Any other duties assigned by the client / FM -负责软服务线包括保安、保洁、绿植、餐厅、班车以及办公空间管理等在内的运营工作 -监督保安、保洁、班车及绿化管理 -制定、完善、执行、落实行政工作计划 -针对工作中存在的问题,分析原因,并制定整改计划监督实施,给到客户及时及有效反馈 -负责项目行政软服务相关采购工作,包括洽谈、供应商管理与系统下单收货等 -负责疫情相关工作,物资采购,现有物资运营维护保养和管理 -负责项目无纸化方案、摸索建立相应在线访客管理及在线会议室管理流程 -根据工作内容,完善各项工作的SOP根据项目要求不断优化、创新与改进 -配合现甲方按计划支持公司内各类大小企业文化活动; -驻厂JLL管理及客户交代的其他任务 KEY PERFORMANCE MEASURES -Client Satisfaction -Level of communication within the organization and with the client. -Continuous improvement in the following -Morale and satisfaction of employees under management -Client satisfaction -Improvement and savings initiatives for the client as well as JLL -Identification of more business opportunities for JLL with the client. -Ensure the KPI targets for the account are met GENERAL REQUIREMENTS -University Degree -Over 2 years’ experience in managing facilities preferred -Strong interpersonal skills -Good command of spoken and written English and Mandarin Chinese – 任职条件: Same as above


Vacancy Type: Full Time 

Job Location: Shanghai, Shanghai, China

Application Deadline: N/A

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