Website Incredible People Resources Limited

This job listing is about Incredible People Resources Limited in San Fernando, San Fernando, Trinidad and Tobago 2022 exclusively on jobizille.com

This role assists and supports the Information Technology (IT) department, and relies primarily on the ability to analyse customer issues, established policies, procedures, and applicable work practices to make decisions as they apply to the job duties and responsibilities.

The overall objective is to consistently provide top-quality, technical or non-technical administrative support and maintaining high standards of excellence, while ensuring solid customer relationships.

Perform a variety of clearly defined tasks and administrative functions, including written and verbal communication with limited supervision
Organize and prioritize a variety of IT projects, internal/customer meetings and multiple tasks in an effective and timely manner, set priorities, and ensure that the team meets deadlines
Handle customer service issues for the IT department by assigning tickets to IT Support Engineers, scheduling service appointments or site visits, answering questions about products and services, and resolving concerns
Following up with IT Support Engineers and providing feedback, reports and updates to the manager
Coordinate with other departments to ensure that projects meet their deadlines
Plan and organize own work assignments, as well as carry out tasks as assigned by the manager
Analyze and make independent recommendations regarding solutions to problems with varying complexity in accordance with organization and/or project objectives and guidelines
Maintain compliance with all applicable policies and procedures

(Only shortlisted candidates will be contacted.)

Requirements

Applicable tertiary level diploma/certifications and 1-3 years of administrative experience
Ability to communicate (written/oral) effectively with audiences that include but are not limited to management, coworkers, clients, vendors, contractors, and visitors
Job-related knowledge necessary to complete the job
Competency in the usage of Microsoft Office suite

Benefits

Paid Time Off – Vacation | Sick Leave | Casual/Business Leave
Employee Rewards Program
Learning and Development Opportunities – regional/international travel, training, etc.
Group Health Plan
Mobile Phone/Laptop
Company Uniforms

Company: Incredible People Resources Limited

Vacancy Type: Full Time

Job Location: San Fernando, San Fernando, Trinidad and Tobago

Application Deadline: N/A

Apply Here

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