Humanitarian Access Assistant (HAA) in International Rescue Committee Sy, Ségou Region, Mali

Website International Rescue Committee

This job listing is about International Rescue Committee in Sy, Ségou Region, Mali 2022 exclusively on

Requisition ID: req35376

Job Title: Humanitarian Access Assistant (HAA)

Sector: Safety & Security

Employment Category: Regular

Employment Type: Full-Time

Open to Expatriates: No

Location: Azaz, Syria

Job Description

Background/IRC Summary:

The Syria crisis is often described as the worst humanitarian catastrophe since the end of the Cold War. Today, 13.4 million people in Syria – more than half of the country’s population – are in need of humanitarian assistance with needs increasingly being exacerbated by economic decline. Of these, 6.8 million are refugees and asylum-seekers who have fled the country. This is no short-term humanitarian episode. The devastating human consequences to huge numbers of people will endure for decades. The destruction of relationships, communities, livelihoods, homes, and infrastructure will take years to repair.

IRC is offering a robust humanitarian response to the Syria crisis a rapidly expanding portfolio, supported by more than 1000+ staff in Syria Country Program. IRC is undertaking programs in Syria and the neighboring countries of Turkey, Iraq, Lebanon, and Jordan in the fields of health, child protection, early childhood development, education, women’s protection and empowerment, non-food items and food distribution, cash assistance, water and sanitation, protection and rule of law, and livelihood programming. Our work in these challenging settings gives rise to some of the most pressing issues facing contemporary humanitarian action, including questions of access, security, funding, and coordination.

Job Overview/Summary

The IRC is currently extending its operations inside northwest Syria to include Azaz office as part of its regional effort to facilitate IRC’s efforts in North Aleppo. The Humanitarian Access Assistant (HAA) will assist the Humanitarian Access Manager in North Aleppo operations and, if needed, in Idlib.


  • Manage and implement humanitarian access procedures, in line with humanitarian principles and applicable protocols, including movement permits, special permissions, and border access for personnel and goods where needed.
  • Support the programs by engaging with authorities and working on the required permissions for the Program activities.
  • Manage the planning and implementation of the security management plans at Azaz in coordination with the Humanitarian access manager and support from the field manager.
  • Inform programs and operations staff of requirements for humanitarian access during planning.
  • Ensure timely completion of processes and procedures to facilitate effective and efficient access.
  • Manage and maintain records of permits, clearances, and exemptions from relevant actors.
  • Provide – in coordination with the Humanitarian Access Manager – direct support to staff and management to resolve access issues, including interference, at checkpoints, border crossings, distribution sites, and facilities through coordination, liaison, and negotiation.
  • Under the supervision of the Humanitarian Access Manager, train and advise staff on a periodic basis on humanitarian access issues including humanitarian principles, communication, negotiation, acceptance strategies, and access procedures.
  • Track and report on the humanitarian access environment including incidents and issues to inform humanitarian access planning and management and recommend solutions.
  • Support assessment of new sites and locations and the promotion of acceptance and access.
  • Assist the Humanitarian Access Manager and the Field Manager in conducting and maintaining accurate risk assessments of International Rescue Committee operational locations.
  • Report any violations to the appropriate International Rescue Committee authorities and participate in preventative initiatives.
  • Actively contribute to information exchange both internally and externally and share in a timely manner.
  • Assist the Humanitarian Access Manager, as required, with incident management and incident reporting.
  • In liaison with the Humanitarian Access Manager, provide comprehensive, neutral, and non-partisan information on security risks, threats, and incidents that occur in southern Syria.
  • Managing security guards in Azaz office.
  • Provide support when needed to other field offices in coordination with the Humanitarian Access Manager.
  • Other duties as needed or requested by the supervisor.

Staff Performance Management, Learning & Development

  • Hire, supervise, and build the capacity of team members (e.g., security guards) in relevant technical and management competencies.
  • Coach, train, supervise and mentor direct-report staff, including communicating clear expectations, setting annual performance objectives, providing regular and timely positive and constructive performance feedback, and providing documented semi-annual performance reviews.
  • Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
  • Approve and manage time, attendance, and leave requests to ensure adequate departmental coverage; ensure monthly, accurate timesheet submission and carry out probationary reviews.
  • As required, identify staff performance issues and work with Human Resources to document and address these in accordance with the National Staff Employment Policies.
  • Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
  • Promote and monitor staff care and well-being. Model healthy work-life balance practices. Support appropriate interventions in response to identified staff care needs of both national and international staff.
  • Look for opportunities to support staff in their career growth, where appropriate. As part of the succession plan and nationalization goals, identify, train and develop the capability and capacity of national staff to successfully transition roles and responsibilities, by the end of the assignment.


Required Experience/qualification/Skills:

  • A college degree in Law
  • At least two years of experience working in an emergency or conflict within the humanitarian field, preferably in a position that is related.
  • Deep knowledge of the Syrian Context and specifically Northwest Syria (local authorities, Risks, Humanitarian Actors…. Etc).

Demonstrated Skills and Competencies:

  • A commitment to IRC’s mission, vision, values, and IRC Way – Professional Code of Conduct.
  • Credible written, presentation, and verbal communication skills; ability to convey information effectively and solid experience providing training and staff development
  • Validated a sense of professional discretion, integrity, and ability to handle complex situations diplomatically and to effective resolution.
  • Excellent management and interpersonal skills and a solid ability to promote harmonious/cohesive teamwork, in a cross-cultural context.
  • Validated ability to plan long-term, organize priorities and work under administrative and programmatic pressures with detail orientation and professional patience.
  • Highly collaborative and resourceful; ability to establish positive working relationships with senior-level management and all other partners to maximize cooperation and productivity.
  • Curiosity, a desire to continually learn and develop, and a sense of humor are a must.
  • Analytical ability in creating effective solutions to complex matters while adhering to labor laws and internal policies.


  • Fluency in Arabic is required, English will be an added advantage

Key Working Relationships:

  • Position Reports to Humanitarian Access and Security Manager
  • Directly supervises: Guards in Azaz office
  • Indirect Reporting (If applicable): Humanitarian Access Coordinator, Humanitarian Access, and Security Director
  • Key Internal Contacts: Humanitarian Access Officers, All program and support units` staff
  • Key External Contacts: Local authorities, NGOs

Professional Standards: IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, Accountability, and Equality. In accordance with these values, IRC operates and carries out policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Respect at Work Fiscal Integrity, and Anti-Retaliation.

Returning National Candidates: We strongly encourage national or returning national candidates to apply for this position. If you are a citizen of the Country in which this position is based and are currently located outside of your home country and possess over two years of international work experience, the Middle East Region has introduced an attractive remuneration package. The package includes competitive compensation, a return flight to post, a shipping allowance, temporary housing, and a relocation allowance. Certain restrictions may apply. IRC strives to attract, motivate, and retain qualified national staff in our programs.

Accountability to Clients: IRC staff must adhere to the commitment of contributing to the sustainability and development of its (CR) Client Responsiveness Mechanisms, preserving the culture of prioritizing the needs of our clients and affected communities by systematically listening to their perspectives and using their feedback to make programmatic decisions and give them greater influence over program design and delivery.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols, and other supportive benefits and allowances.

Diversity and Inclusion: at IRC MENA, we are passionate about creating an inclusive workplace that promotes and values diversity. Organizations that are diverse in age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, nationality, and perspective are validated to be better organizations. More importantly, creating a safe workspace environment where everyone, from any background, can do their best is the right thing to do. So, bring your whole self to work.

IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. In keeping with our core values of Integrity, Service, Accountability, and Equality, IRC strives to maintain a work environment built on mutual respect in which all individuals treat each other professionally, and free of bias, prejudice, and harassment. IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of IRC Persons in any work setting. All IRC staff, wherever they are located, are accountable for creating an environment free of discrimination, harassment, bullying, and retaliation.

Company: International Rescue Committee

Vacancy Type: Full Time 

Job Location:  Sy, Ségou Region, Mali

Application Deadline: N/A

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