Customer Online Data Representative in Kaltura Ramat Gan, Tel Aviv District, Israel

Website Kaltura
This job listing is about Kaltura in Ramat Gan, Tel Aviv District, Israel 2022 exclusively on jobizille.com
This is us
Kaltura’s (NYSE:KLTR) mission is to power any video experience for any organization – live, on-demand, or real-time. We not only want to make using video simpler, but we also want to better people’s lives through video. Founded in 2006, Kaltura is now a global leader in the video market with millions of people using our products daily to teach, learn, watch, connect, and collaborate. Among our customers, you’ll find more than 1000 global, well-known organizations.
15+ years since starting the company, we continue to foster a diverse and collaborative work environment where everyone gets a say. Our team is currently 850+ people, and we’re still growing. We have offices in New York, London, Singapore, and Tel Aviv, but our technology is all in the cloud.
Kaltura has a fast-paced environment where initiative is always encouraged. Together with our hybrid work model and flexible state of mind, you get the right conditions for creative juices to flow freely. Thanks to our long line of products, cultivation of rich collaborative culture and care for each Kalturian, you’ll never run out of room to grow and evolve.
If you don’t meet 100% of the requirements below – that’s okay, nobody’s perfect! We believe in hiring people, not just a list of skills. We encourage you to apply if you think this is a role that would make you excited about coming to work every day.
Requirements:
The role:
We’re looking for a person that will be responsible for configuration, content updates, coordination, and different site operations in a virtual event platform.
First 2-3 months you will learn all there is to know about Kaltura’s Virtual Event platform, about our top Tier 1 customers and how important your work will be in operating the world’s number one virtual event platform. And this is only the beginning….
This is a full time position, availability to work 24/7 shifts is required, including weekends.
After qualifying and passing the internal training period you will join our team and take more responsibility, and eventually take part in leading events!
The day-to-day:
- Responsible for the event Management Console for various configurations
- Provides technical moderation for live chat rooms
- Supports the customer in uploading and mapping content before and during the event.
- Responsible for website content updates, including new content availability, homepage changes, validation on embargoed content
- Manages the various notifications during the event
- Administrates sponsorship related activities, including ads and banners changes, quizzes and treasure hunts updates, etc.
Ideally, we’re looking for:
- Bachelor’s degree is required
- High technical skills
- Fluent in English – a must
- Organizational and coordination skills
- Customer service orientated
- Previous experience with Jira, Confluence, HTML, etc – Advantage
The perks:
- Hybrid, flexible work environment
- Extended private health (including mental) insurance
- Personal and professional development programs
- Occasional Cross company long weekends
Company: Kaltura
Vacancy Type: Internship
Job Location: Ramat Gan, Tel Aviv District, Israel
Application Deadline: N/A
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