Manager M-Pesa Merchants in Vodafone Maseru, Maseru District, Lesotho

Website Vodafone

This job listing is about Vodafone in Maseru, Maseru District, Lesotho 2022 exclusively on


Closing Date: 7th December 2022

Reporting to the VCL Financial Services MD, the incumbent shall be responsible to f ormulate and implement M-Pesa merchant acquisition and retention strategy. S/He shall also ensure the alignment of the Merchant division strategy to the overarching VCL Financial Services Strategy and the group strategy, and develop marketing strategies to keep merchant services as a default payment channel for customer, while managing the Merchant Budget and allocating it accordingly.

Job Responsibility

Adapt and communicate the channel strategy internally, and effectively communicate products both internally and externally

Manages the M-Pesa merchant acquisition, retention, and all related expenditure

Drives active portfolio and lifecycle management of channel proposition

Manages post-implementation reviews and recommends actions based on channel performance and product performance.

Recruit, manage, train, motivate direct reporting staff


  • 3 – 5 years’ experience in Team and Product Management
  • Basic knowledge of the Mobile Money business value chain and
  • Proven experience in Relationship Management
  • Bachelor’s degree in a commercial discipline


Dynamic Prioritisation and Multi Tasking

Business Partnering

Requirements Analysis

Change and Adaptability

Data driven decisions

Complexity Management


External trends and insights

Continuous Improvement

People Development

Data Analytics and Insights

Sales Performance Management

Strategy Execution

Business and Commercial Acumen

Sales Methodologies and Processes


Customer Centricity

Problem Solving

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

Company: Vodafone

Vacancy Type: Full Time 

Job Location:  Maseru, Maseru District, Lesotho

Application Deadline: N/A

Apply Here