Order Desk Specialist in Samsung Electronics Adriatic Zagreb, Croatia

Website Samsung Electronics Adriatic

This job listing is about Samsung Electronics Adriatic in Zagreb, Croatia 2022 exclusively on jobizille.com

Order Desk Specialist is responsible for all kinds of customer orders (Normal order, Special Order, Bundle Order, Free of Charge (FOC) Order, Commercial Return Order) related to the requested product group.

What you will be doing:

  • Ordering
  • receiving customer orders from sales
  • input into the system
  • stock check
  • credit checking
  • the interface between sales, Supply Chain Management (SCM) and Eastern Europe Distribution Centre (EEDC) in managing customer requests and organization of shipments with Shipping Agencies
  • backorders (orders could not be delivered on time)
  • Special price order creation, Credit Note creation, Return request creation
  • Credit block release requests
  • Checking stock availability with the SCM and EEDC
  • Intrastat and Eco Waste Reporting
  • Maintaining delivery lead time with the customers and EEDC
  • Sending documentation for deliveries
  • Storage and Demurrage cost tracking
  • Checking credit limits and overdue status of customers with AR Team
  • Monitoring and reporting about weekly and monthly sales results

What we expect from you:

  • University degree, preferably in economics or business
  • Several years in order processing or SCM or return of material management
  • Experience in highly diversified or international companies
  • Fluent in English (both written and spoken)
  • Advanced user of MS Office (Word, Excel, PowerPoint) and SAP
  • Teamwork orientation – able to work effectively across different teams
  • Good communication skills
  • Able to handle pressure, especially at month-end when dealing with a high volume of work
  • A highly motivated person with a “can do” attitude
  • Organized and process driven
  • A high degree of customer focus
  • Detail-oriented person

Company: Samsung Electronics Adriatic

Vacancy Type: Full Time 

Job Location: Zagreb, Croatia

Application Deadline: N/A

Apply Here