Sales Advisor in Orlebar Brown at London, England, United Kingdom

Part Time

Website Orlebar Brown

This listing is about Orlebar Brown in London, England, United Kingdom
in 2022

About the job

JOB TITLE: Sales Advisor

REPORTS TO: Deputy & Store Manager(s)


BASED: London, multiple locations

ROLE TYPE: Full Time

SALARY: Competitive


Orlebar Brown launched in March 2007 as a more tailored approach to men’s beach and swim shorts. Based on the traditional pattern of a tailored pair of trousers for men, and with their distinctive side fasteners, they are not just a swim short; they are the original and best shorts you can swim in.

Today, our collections are built into broader lifestyles imagined around Beach, Resort, Coast and Sport. We have multiple product releases, including capsules, new categories and services, over the calendar year to maintain excitement, and interest for our customers.

Since 2007, we have built the brand to achieve our stated purpose which is – to encourage, excite and inspire everyone to ‘Holiday Better’. This is our purpose and why we get out of bed every morning.

The brand has rapidly gained global recognition and is sold through online, more than 30

O .B stores, and the best retailers and hoteliers in the world.

Our customer is truly international, so whether they are in St Barth’s for Christmas with family, Miami for a wild Spring break, a conference in Dubai with a few days off, tacking a boat off the coast of St Tropez, volunteering to replant mangrove plantations in Puerto Rico, walking along a cliff top in Cornwall, or diving off one into a beautiful blue ocean then O .B should be there to help you do it better.

Our business is built on relationships with those customers, and we strive to maintain our relationship with them, wherever they might be, and provide world class service, when and where they want. It is also built on finding new customers to the brand by welcoming them to join the ever-growing

O .B community.


As a Sales Advisor, you will be an ambassador for Orlebar Brown. You will report directly to the Store Manager.


  • To be Vibrant, Tailored and Brave in their approach to team work, service and sales
  • To be confident and competent in conveying the world of OB to our customers
  • To provide excellent levels of customer service and surpassing customers’ expectations at every opportunity
  • To maximise every selling opportunity to achieve store and individual sales targets and KPI indicators
  • To achieve personal and store targets in terms of Sales, CRM Data Capture UPT, ATV, Conversion
  • To identify customer needs and answer all product-related questions. Be able to respond to queries regarding price, location, features, benefits and use of Orlebar Brown products
  • To ensure all customers’ orders and transfers are completed efficiently and on time
  • To optimise product knowledge to the best advantage in recommending and drawing customers’ attention to products in order to maximise selling opportunities
  • To take every opportunity to capture customer data in order to expand the Orlebar Brown database and encourage repeat visits and customer loyalty
  • Building brand awareness and a client base, develop client books and CRM
  • Maintaining Orlebar Brown Model Store VM standards
  • Attending regular training sessions on seasonal product launches to ensure knowledge is up to date
  • Completing Daily Brief & EOD reporting. Completing and submitting all necessary paperwork and reports for Orlebar Brown Head Office when required
  • Potential Key Holder responsibility


  • Demonstrated experience of retail sales in a premium or luxury brand environment
  • Willing to adapt and take on new challenges
  • Always presents a professional image and be an ambassador for the OB brand
  • Successfully able to handle multiple demands and competing priorities
  • Excellent communication skills – both verbal and written
  • Professionalism is maintained under all circumstance
  • A real attention to maintaining high standards in store environment and a keen eye for detail


  • Join a diverse working environment of people who we learn from every day.
  • The chance to train and develop your skills in a fun and fast working environment
  • Competitive benefits package – 33 days holiday for full time employees, prorated at same rate for part timers, great discount on our products, company pension, cycle to work scheme and quarterly social events with the company.

Company: Orlebar Brown

Vacancy Type:  

Job Location: London, England, United Kingdom

Application Deadline: N/A

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