Lead Business Analyst in Phoenix Group at Edinburgh, Scotland, United Kingdom

Part Time

Website Phoenix Group

This listing is about Phoenix Group in Edinburgh, Scotland, United Kingdom
in 2022

About the job

Job Description

Salary: Competitive Salary (opportunity to earn from %16 (on target) up to 32% performance related annual bonus)

Job Type: Permanent

Job Contact: 0131 245 1000

Closing Date: 31st March, 2022

Location: Edinburgh, Wythall, Hitchin, Norwich, Telford

Introduction and Background

We support hybrid and flexible ways of working, and would welcome discussion on how we can enable you to thrive in your role. There may be a requirement to meet, engage and collaborate with team members or stakeholders at our offices for business purposes at particular times which would be discussed with you.

We’re committed to promoting equality in the workplace and creative and inclusive and flexible culture – one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our customers and clients.

At Phoenix Group we’re passionate about helping people achieve a more secure and sustainable future. With circa 14 million policies, we make a difference to the lives of millions of people as the UK’s largest long-term savings and retirement business. Join us now and you’ll grow with us as we build on our success.

We’re currently looking to recruit Lead Business Analysts to join our Change Portfolio’s where you will act as a driver for making change within the business. You will provide guidance to stakeholders as well as colleagues at various levels, while providing expert input into programmes of work. You will be a key player in developing those around you within the BA community, whether through coaching / mentoring or through leading complex pieces of work in which your colleagues will look to you for direction. This role is key for making large-scale changes in the business.

Key Responsibilities

  • Manage and have oversight of end to end scope and ensure traceability of requirements through the project lifecycle.
  • Enable change by defining and agreeing scope and requirements that deliver value.
  • Be a key contact for both the project management team and wider project team.
  • Structure, plan and track work for analysis including work for other BAs.
  • Provide leadership to other analysts helping them to develop and learn. Coach and mentor others.
  • Define, clarify and document requirements and produce process maps using the appropriate analysis techniques.
  • Challenge and prioritise requirements and solutions to maximise the business value being delivered. Applying a systematic approach to help optimise business activities and processes to support the strategic objectives of the organisation.
  • Understand and agree requirements with the team and key stakeholders. Encouraging team work and breaking down boundaries.
  • Support projects and business change to deliver successfully
  • Input and influence including solution, estimating, planning and RAID
  • Resolve challenges, analysing and making recommendations
  • Bring clarity to complex situations
  • Contribute to the BA and wider community delivering best practice.


  • Proven ability to manage and have oversight of end to end scope and ensure traceability of requirements through the lifecycle.
  • Experience of leading teams through difficult requirements.
  • Able to coach and mentor those around you
  • Proven ability to establish strong working relationships with stakeholders up to and including senior management.
  • Proven ability to work to tight deadlines.
  • Must be able to take a long-term view of Business Analysis to ensure that the most effective approach is carried out.


  • Diploma in Business analysis or equivalent
  • Knowledge across Phoenix products, processes and systems
  • Knowledge in applying and championing proven analysis methodologies, standards and tools


Analytical Skills

Use of a variety of diagnostic techniques to understand a situation/issue/problem by breaking it down and tracing the root cause/underlying implications in a methodical, step-by-step way.

Facilitation Skills

Applies a range of facilitation approaches and engagement techniques with groups to enable the discussion, broaden participation, and support individuals to make their point and manage differing opinions.

Continuous improvement

Applies a systematic approach to help optimise business activities and processes to support the strategic objectives of the organisation. Includes significant process transformation activities as part of continuous change programmes.

Communication Skills

Clearly and effectively communicates information, ideas, plans, requests and opinions to internal and external stakeholders through a range of channels, including written and oral. Ensures alignment with communication guidelines and policies.

Stakeholder management

Interprets and influences both the external and internal environments by creating positive relationships with stakeholders through the appropriate management of their expectations and agreed objectives.

Working across boundaries

Encouraging team work and collaboration and breaking down boundaries.

About Us

Join the Phoenix Group, and you join a unique organisation. It’s not just the 10 million policyholders we serve, or the £240 billion of assets we look after. Or that we’ve been listed as one of the UK’s Top Employers for seven years running. It’s the fact we manage predominantly closed life funds in our Heritage business. This means we can focus our innovative thinking and energy into improving outcomes for our existing customers and their customer experience. But that’s not all. We also have an Open business which manufactures and underwrites new products and policies to support people saving for their future in areas such as workplace pensions and SIPPs. We also market corporate pension trustee services and manufacture products to be sold under other brands. Did you know Phoenix Life manufactures SunLife’s market leading Guaranteed Over 50’s plan? Having acquired Standard Life Assurance Limited in 2018, Phoenix is now the largest consolidator of heritage life insurance funds in Europe with a vision to be Europe’s Leading Life Consolidator.

We value diversity in our workforce and welcome enquiries from everyone.

Company: Phoenix Group

Vacancy Type:  

Job Location: Edinburgh, Scotland, United Kingdom

Application Deadline: N/A

Apply Here


To apply for this job email your details to bfdirb6788@gmail.com