UX Writer in RBS at London, England, United Kingdom

Part Time

Website RBS

This listing is about RBS in London, England, United Kingdom
in 2022

About the job

Our people work differently depending on their jobs and needs. From home working to job sharing, visit the remote and flexible working page on our website to find out more.

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a UX Writer

  • Join an open and collaborative environment, where you’ll be enabling the delivery of consistent, efficient and enjoyable user experiences
  • You’ll take ownership of measuring the effectiveness of in-app content so that you can develop and improve performance and usability
  • This is a collaborative role, where you’ll build strong relationships with key business stakeholders and teams to deliver best in class content

What you’ll do

You’ll take the lead on working with our product and design teams to craft user-centred content for the app, map user journeys, identify pain points and iterate on existing content. You’ll be skilled in best practice content design principles including using analytics, user research and feedback along with other sources to iterate on content. You’ll have the ability to quickly adapt to our tone of voice and create content that’s on-brand and in line with the Mettle narrative.

You’ll also be:

  • Supporting in building out content deliverables, such as landing pages, blogs and customer communications. You’ll be comfortable with various content management and design tools, such as Contenful and Figma.
  • Collaborating with other teams to make sure that content strategy is implemented across each journey

The skills you’ll need

We’re looking for someone with significant content design experience who can c reate high-quality content for end-to-end in-app journeys, measure effectiveness of content and perform audits and apply A/B testing principles to improve content.

You’ll also need:

  • Experience with user-centred design and content principles
  • Ability to edit, proofread and create great content
  • A proven track record in cross-collaborative projects
  • Ability to write fluently in a variety of formats and follow tone of voice guidelines
  • Solid understanding of content design principles

If you need any adjustments to support your application, such as information in alternative formats or special requirements to access our buildings, or if you’re eligible under the Disability Confident Scheme please contact us and we’ll do everything we can to help.

Apply for this job

Company: RBS

Vacancy Type:  

Job Location: London, England, United Kingdom

Application Deadline: N/A

Apply Here


To apply for this job email your details to bfdirb6788@gmail.com