Administrator in Serco at Kilmarnock, Scotland, United Kingdom

Website Serco

This listing is about Serco in Kilmarnock, Scotland, United Kingdom
in 2022

About the job

HMP Kilmarnock, Kilmarnock KA1 5AA

Salary: £20,500

Permanent (Full-Time, 38 Hrs)

Here at Serco we are looking for an experienced Administrator to join our Offender Management function at HMP Kilmarnock. Reporting into the Head of Offender Management, you will carry out various administrative duties which aim to support the implementation of various offender risk management processes, including but not limited to, Psychology services, Home Detention Curfew (HDC), Integrated Case Management (ICM), prisoner movements and transfers, prisoner supervision system, and court desk processes.

Other Duties Will Include

As our new Administrator, some of your responsibilities will Liaising with various internal and external disciplines, including prisoner escorting services, courts, legal services, social work and reception function.

  • Processing of travel warrants and liberation grants
  • Supporting the maintenance of prisoner core and electronic records.
  • Collating and providing data to support performance and compliance audits.
  • Providing support in taking minutes from meetings.
  • Responding to legal correspondence and developing and maintaining effective links with partner agencies.
  • Presenting staff & prisoner awareness sessions aimed at promoting departmental functioning.

Due to the nature of the role, it is important that you are able to plan and organise your workload proactively in a busy environment and display a common-sense approach to your workload with the capacity to make reasonable decisions as required.

What You Will Need To Do The Role

This role is a fantastic opportunity for someone who has previously worked in a Legal role with a good understanding of the Scottish Legal System and prison regimes although this is not essential. You must have previous Administration experience such as basic standard of minute-taking as well as good IT skills using Microsoft Word & Excel. Administration qualifications would be desirable however excellent computer and typing skills, will be required to enable you to complete your role competently. You must have GCSE standard education in Maths & English.

You will be confident in your ability to work alone using your own initiative, as well as maintain good working relationships with colleagues in your team. Strong interpersonal skills and good communication is a key part of this role so you will need to have the ability to communicate effectively using a range of mediums. Training will be provided for intermediate/advanced sentence calculation.

Why Serco

Meaningful and vital work – The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives

A world of opportunity – Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.

Great people – We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.

What We Offer

  • Up to 6% contributory pension scheme
  • Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
  • Employee Assistance Programme
  • A safe and supportive culture
  • The chance to make a positive difference to the prison and court systems
  • A company passionate about diversity and inclusion
  • Serco Benefits package

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.


Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader employer and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Company: Serco

Vacancy Type:  

Job Location: Kilmarnock, Scotland, United Kingdom

Application Deadline: N/A

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