Principal Business Analyst in Sky at Isleworth, England, United Kingdom

Part Time

Website Sky

This listing is about Sky in Isleworth, England, United Kingdom
in 2022

About the job

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

Sky Connect is a new, exciting division of Sky. We’re passionate about giving small businesses a better broadband experience and we’ve learnt everything we know from one of the leading providers of business broadband in the United States, Comcast. With an exciting, fast-paced start up environment, we’re looking for exceptional people, to help drive our business forward. And with the support of a truly trusting and collaborative team, you’ll grow alongside our business.

“As a Principal Analyst in the Sky Connect Change Delivery team, you will be instrumental in ensuring E2E analysis is provided for the Sky Connect roadmap initiatives. This will be accomplished through structured and consistent Analysis governance, working with stakeholders on scoping and shaping initiatives, establishing effective initiative and resource planning for a team of Business Analysts ensuring quality artefacts are produced using appropriate tools to capture the initiative requirements and feasibility.” – Head of Change Delivery, Sukhi Duley

What You’ll Do

  • Have E2E analysis responsibility of Sky Connect initiatives, ensuring that all initiatives are impact assessed against roadmap with relevant teams for prioritisation, sized and scoped (in/out) and allocated to Business Analysts to provide detailed user story requirements in a timely manner in preparation for playbacks and delivery
  • Lead a team of Business Analysts to be accountable for managing dependencies, quality and timeliness of their analysis deliverables, as well as take responsibility for supporting realisation of their career and personal development goals
  • Build strong stakeholder relationships and work collaboratively across technology, data and business functions to deliver business objectives and align on status of analysis deliverables
  • Ensure team of Business Analysts provide all analysis required to progress assigned initiatives through the Discovery and Ideation stages of the Sky Connect Analysis and Delivery Process and onto the release roadmap
  • Manage analysis required on any priority discovery initiatives for Sky Connect, providing a clear scope view to senior stakeholders including Head of Change Delivery
  • Support the Head of Change Delivery in delivering continuous improvements and enhancements on all aspects of the team’s structure, processes, deliverables, systems and people
  • Direct on Analysis Approach, Gap Analysis, Requirements Traceability, challenge and improve quality within the team and with external teams
  • Coordinate workshops and one to one meetings with stakeholders and business users to establish impact of the change on existing projects, processes and journeys. Determining interdependencies and finding opportunities for improvement
  • Be accountable for delivering business analysis artefacts and activities including documenting end to end business requirements (from initiation to solution delivery), requirements prioritisation and sign off, and managing partner and senior leaders’ expectations by communicating progress against requirements and project achievements and challenges in a simplistic manner
  • Leading, coaching and mentoring business analysts, sharing your knowledge and experience

What You’ll Bring

  • Experience of leading the analysis on multiple large-scale programmes of work concurrently
  • A leader, with an enthusiastic “can do” attitude, with the energy to drive and motivate their team, the confidence to act alone but the maturity to work well within a diverse team with analysts at all levels of capability
  • Strong analytical and problem-solving skills bringing a creative approach to solution finding
  • Excellent relationship building approach, experienced in stakeholder management and working collaboratively with cross disciplined project teams
  • An ability to adapt your team and analysis approach quickly in a flexible and fast paced environment
  • Comfortable with uncertainty, but with the drive to bring order and structure to projects
  • B2B Telco experience
  • Leadership skills with ability to turn complex issues into actionable insights
  • Proven ability to lead in a high growth, complex environment. Able to juggle competing demands and maintain quality while driving
  • Excellent conflict resolution skills: expert at bringing diverse groups together to arrive at shared solutions to complex problems

The Rewards

There’s a reason people can’t stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:

  • Sky Q, for the TV you love all in one place
  • A generous pension package
  • Private healthcare
  • Discounted mobile and broadband
  • Access a wide range of exclusive Sky VIP rewards and experiences


Where you’ll work:

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.


We take pride in our approach to diversity and inclusion: we’ve been recognised by The Times and Stonewall for this, and we’ve committed £30million to support the fight against racial injustice. We’ve also set ambitious targets for increasing ethnic diversity and representation throughout our organisation.

At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working.

And we’ll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Company: Sky

Vacancy Type:  

Job Location: Isleworth, England, United Kingdom

Application Deadline: N/A

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