Operations Support Manager in Sky at Isleworth, England, United Kingdom

Part Time

Website Sky

This listing is about Sky in Isleworth, England, United Kingdom
in 2022

About the job

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand.

A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

Please apply to have a chance of being part of Sky’s award-winning Supply Chain, and Operations Team. In October 2022 we launched Sky Glass which has been a huge success; we are looking for candidates that are excited by creating change and strive for continuous improvement. We have an amazing team of people that are very welcoming and supportive, so if you would like to join this team send in your application now!


What you’ll do:

  • Responsible for analysing and providing insight into returns reporting
  • Support sustainability agenda and activities within SC Operations
  • Managing stakeholders and suppliers to resolve operational issues
  • Responsible for driving automation and improvement in operational processes

SWAP & Trade-in

  • Managing Suppliers to complete weekly benchmark check against the market values and monthly account reconciliation
  • Responsible for developing and delivering insightful data for the Operations Manager and Commercial Manager to support decision making

Asset Recovery

  • Responsible for planning & monitoring levels of recovery and benchmarking against market values with monthly reporting
  • Responsible for selling off excess, obsolete, damaged, returned stock
  • Running of tenders – RFQs, Customer set up, requesting Purchase Orders from customers, requesting Invoices from Account Receivable, reconciliation of activity
  • Researching, modelling and trialling alternative opportunities to maximise recovery
  • Supporting wider business asset recovery activity
  • Optimise and improve the current asset recovery model

What You’ll Bring

  • Analytical approach and attention to detail
  • Well-developed interpersonal and communication skills
  • Proactive and taking ownership of role and responsibilities
  • Working independently & within a cross-functional team environment
  • Builds rapport easily and is able to build strong credible working relationships including those based remotely
  • Analysis delivered on a timely basis and accurate
  • Stakeholders adequately engaged and communicated to Improve asset recovery processes and rates


Our Operational Teams are passionate about building the foundations on which our amazing teams run. We provide the operational services that allow Sky to deliver the best service, products, and technology to both our colleagues and our customers. We are passionate about driving improvements to the engine room of our business, and as part of our fast-paced team, no two days are the same.

The Rewards

There’s a reason people can’t stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:

  • Sky Q, for the TV you love all in one place
  • A generous pension package
  • Private healthcare
  • Discounted mobile and broadband
  • Access a wide range of exclusive Sky VIP rewards and experiences

How You’ll Work

We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home.

We’ve adopted a hybrid working approach to give more flexibility on where and how we work. You’ll find out more about what this means for this role during the recruitment process.


Your Office Base:

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.


We take pride in our approach to diversity and inclusion: we’ve been recognised by The Times and Stonewall for this, and we’ve committed £30million to support the fight against racial injustice. We’ve also set ambitious targets for increasing ethnic diversity and representation throughout our organisation.

At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working.

And we’ll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Company: Sky

Vacancy Type:  

Job Location: Isleworth, England, United Kingdom

Application Deadline: N/A

Apply Here


To apply for this job email your details to bfdirb6788@gmail.com