Senior Supply Chain Operations Manager in Sky at Isleworth, England, United Kingdom

Part Time

Website Sky

This listing is about Sky in Isleworth, England, United Kingdom
in 2022

About the job

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

The Senior Supply Chain Operations Manager plays a pivotal role in delivering our products to our customers. Reporting to the Head of Supply Chain Operations, this role is accountable for all forward and reverse logistics warehousing and transport for Sky Glass across the UK and Ireland. With a team of 3 people, through our third-party partners, you’ll ensure we deliver brilliant services in a cost-efficient way, and drive the sustainability agenda in the Sky Glass supply chain.

What You’ll Do

  • Leadership of the Sky Glass Operations team, responsible for continuing to build, develop and maintain a best in class function with a high performing team of motivated individuals.
  • Responsible for the operational management of the warehouse and transport operations in the UK & Ireland, you will ensure our partners are delivering the expected service levels.
  • Responsible for the costs, invoice authorisation and delivery of efficiencies in the Sky Glass supply chain.
  • Understanding the numbers behind our operations, being able to use them to tell a story (the “what” and the “so what”), and drive change.
  • Responsible for managing projects and delivery of change within the Sky Glass supply chain, identifying solutions to meet future needs and proactively engaging with stakeholders to gain support and resources to implement change.
  • Working collaboratively with members of the supply chain team who work across the UK and Ireland (for example returns and repairs).
  • Ensuring the Sky Glass supply chain has resilience, continuity plans and flexibility to adapt to issues.
  • Explore innovation and new service opportunities, and implement where appropriate.
  • Lead Sky Zero within Sky Glass Operations, ensuring the carbon net-zero, resource efficiency and human rights commitments are on track to deliver before 2030.

What You’ll Bring

  • Demonstrable experience of leading warehouse and transport operations in a fast-paced environment, with larger electrical appliances, experience an advantage.
  • Excellent supplier relationship and performance management skills, with proven ability to deliver stretching KPIs and objectives.
  • Proven budget management and cost-saving delivery.
  • Strong analytical and data interpretation skills; able to analyse large volumes of data in Excel, and translate data and big ideas into actionable plans.
  • Excellent communicator, with confidence and gravitas when talking to senior stakeholders, and able to lead, motivate and develop a high performing team.
  • Practical experience of identifying and implementing innovation and projects, ensuring successful delivery where there are competing business priorities.
  • Pragmatic problem-solver who can lead a team through to resolution
  • A natural self-starter who can work autonomously, but collaborate with teams across the business


Our Operational Teams are passionate about building the foundations on which our amazing teams run. We provide the operational services that allow Sky to deliver the best service, products, and technology to both our colleagues and our customers. We are passionate about driving improvements to the engine room of our business, and as part of our fast-paced team, no two days are the same.

The Rewards

There’s a reason people can’t stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:

  • Sky Q, for the TV you love all in one place
  • A generous pension package
  • Private healthcare
  • Discounted mobile and broadband
  • Access a wide range of exclusive Sky VIP rewards and experiences

How You’ll Work

We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home.

We’ve adopted a hybrid working approach to give more flexibility on where and how we work. You’ll find out more about what this means for this role during the recruitment process.


Your office base:

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.


We take pride in our approach to diversity and inclusion: we’ve been recognised by The Times and Stonewall for this, and we’ve committed £30million to support the fight against racial injustice. We’ve also set ambitious targets for increasing ethnic diversity and representation throughout our organisation.

At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working.

And we’ll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Company: Sky

Vacancy Type:  

Job Location: Isleworth, England, United Kingdom

Application Deadline: N/A

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