Website Talk Staff
This listing is about Talk Staff in Sutton-in-Ashfield, England, United Kingdom
About the job
Are you a people person and have a customer service background? Our client based in Sutton in Ashfield is looking for a motivated and enthusiastic individual with customer service experience to provide an exceptional customer service.
To be considered for the role, you’ll require the following essentials:
- Current or recent customer service experience
- Working knowledge of customer service software/tools
- Ability to multitask and prioritise your workload
- Strong telephone skills and active listening
The ideal candidate will have a proven customer service background. You will have an excellent telephone manner with great communication and listening skills. You will be a great team player and enjoy working with others. Having experience of using SAP would also be advantageous.
Within This Position, You’ll Also Be
- Maintaining an orderly workflow according to priorities
- Handling customer complaints and providing solutions & alternatives
- Keeping records of customer interactions, processing customer accounts & archiving documents
- Providing accurate, valid, and complete information by using the right methods/tools
- Managing incoming calls & customer service enquiries
- Identifying & assessing customer needs to achieve satisfaction
- Communicating with customers to ensure allocation & delivery of orders
- Providing product and services information & resolving any emerging issues
Salary & Working Hours
Salary is £19,800 per annum plus bonus
Working hours are Monday – Friday, 8.30am – 5pm and early finish on Friday
Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.
Talk Staff Recruitment act as an Employment Agency in relation to this vacancy.
See our website for more details and jobs available – http://www.talkstaff.co.uk/jobs
0115 697 2662
Company: Talk Staff
Job Location: Sutton-in-Ashfield, England, United Kingdom
Application Deadline: N/A
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