TTEC Digital Jobs as Associate Consultant, Technology Consulting – Remote at London,England,UnitedKingdom 2022

Website TTEC Digital

This Job Listing is about TTEC Digital in London,England,UnitedKingdom 2022 posted on

About the job

<!--> Are you looking for a new career or a change of pace? Do you have a love for optimizing efficiencies with the help of technology? If so, we’re looking to connect with you to transform the way we do business. We will be investing in your future through our TTEC Digital University program, but don’t worry – this is a full time, paid position!

About TTEC Digital

Throughout our history, we've forged ahead, through the agricultural, industrial, and informational revolutions. We’ve perpetually invented, advanced, and evolved. And today, we live in the most advanced society in history, with more opportunity than ever before.

But somewhere along the way, we forgot that humanity and technology should co-exist, and that at the nexus of the most powerful experiences, humanity and technology collide. That’s why we created TTEC Digital.

We bring humanity to business.

At TTEC Digital, we combine the expertise, know-how, innovation, partnerships, and passion of three industry-leading Customer Experience (CX) companies, helping our clients find, win, and keep more customers.

Learn more about us here.

As a selected member of the TTEC Digital University, you'll enjoy:

  • Clear career pathing leading to advancement
  • Exposure to executive leadership, global colleagues and real clients
  • Learning and development opportunities from industry subject matter experts
  • Classroom-style and on the job training to make you a world class consultant
  • Ownership over key projects and initiatives
  • In-depth experience that allows for a successful path into professional services consulting

What You’ll Be Doing

  • Learn the consulting process through classroom style and on the job training
  • Deliver quality client service and support to internal team members and external clients
  • Document and escalate any project issues promptly to project leadership team
  • Develop professional, technical, and business process skills by engaging in self-study and internal and external training
  • Complete all required certification exams
  • Create, maintain, and submit an accurate weekly timesheet in compliance with time reporting procedures
  • Partner with mentor(s) and direct manager to develop the skills and abilities required to ensure a high utilization percentage and number of billable hours

Why you? What you bring:
  • Optimistic, proactive, energetic approach to work habits, management techniques, and communications
  • Excellent written and verbal communication skills with the ability to translate technical concepts into business outcomes
  • Excellent time management and organizational skills, including the ability to multi-task
  • Outstanding client service skills
  • Independent and self-motivated work ethic
  • Willingness to gain a basic understanding of technical and functional skills in one or more of the following Microsoft-related disciplines:
    • Microsoft Dynamics 365
    • Power Platform
    • Data & AI (Artificial Intelligence)
    • Modern Workplace
    • Software Development
  • Demonstrated problem-solving skills, including the ability to troubleshoot basic problems with applications
  • Proven ability to work both independently and as part of a team

What You Can Expect

  • Dedication to your career growth and professional development
  • Actively diverse and inclusive culture
  • Community-minded organization committed to giving back
  • Global team of curious lifelong learners guided by our company values
  • And yes... all the competitive compensation, performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.

Notice to external Recruiters and Recruitment Agencies: TTEC does not accept unsolicited headhunter and agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee. TTEC, and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TTEC.

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