Programme Officer in UNHCR the UN Refugee Agency Brazzaville, Brazzaville, Republic of the Congo

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This job listing is about UNHCR the UN Refugee Agency in Brazzaville, Brazzaville, Republic of the Congo 2022 exclusively on

Hardship Level


Family Type


Family Type


Residential location (if applicable)



Staff Member / Affiliate Type



Regular > Regular Assignment

Remote work accepted


Target Start Date


Job Posting End Date

December 15, 2022

Standard Job Description

Programme Officer Organizational Setting and Work Relationships The Programme Officer may be based in HQ, fieldegional bureau, typically reporting to and be guided by the Senior Program officer and may supervise a small team of local and international staff. He/she may refer to UNHCR¿s Programme Manual (Chapter IV), UNHCR’s corporate and regional strategic priorities, operation plans and other relevant institutional rules and regulations for further guidance. The Programme Officer will provide programmatic guidance and support with regard to the implementation of protection and solutions strategies within available resources. S/he will coordinate with the other sections/units to ensure harmonized programmatic approaches at all levels and throughout the UNHCR Operations Management Cycle. S/he will work in line with the overall UNHCR directions which crucially require working with partners, including with persons of concern, governmental institutions and the private sector, ensuring that programme management is approached as per UNHCR¿s Strategic Directions, Global Strategic Priorities (GSPs), Global Compact for Refugees (GCR), corporate positions on SDGs. The incumbent is expected to work in line with the multi-functional team (MFT) approach as defined within the Program Manual, ensuring the participation of relevant stakeholders in all phases of the Program Management Cycle. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity. Duties – Support in assessing and analysing the needs of persons of concern in a participatory manner, using an Age, Gender and Diversity (AGD) perspective as basis for planning. – Provide support on programmatic aspects of developing multi-year protection and solutions strategies and annual plans with corresponding priorities taking into account corporate priorities. – Support Results Based Management and programme capacity in light of evolving requirements, programming approaches and gaps. – Support the planning process in compliance with planning parameters outlined in the Programme Manual and the planning instructions. – Review and analyse plans, mid-year and year-end reports of UNHCR office(s), ensuring quality assurance and compliance with established policies, guidelines, procedures and standards. – Support in the provision of overall direction to broaden partnerships with key stakeholders in order to maximize the protection and solutions response for persons of concern. – Provide support to ensure a consistent application of the framework for implementing with partners, including the effective implementation of the policy on selection and retention of partners, management of partnership agreements, risk-based project performance monitoring, and risk-based project audits, among others. – Contribute to ensure consistent and coherent monitoring approaches, tools and systems in line with global standards and polices. – Actively contribute to UNHCRs programming of community of practice and continuously contributing to improvements of programming tools and processes. – Identify potential gaps and problems and in cooperation with other relevant sections recommend appropriate solutions to ensure the efficient implementation of programme activities. – Oversee a timely and effective follow-up of internal and external audits observations and recommendations that relate to programmatic issues. – Perform other related duties as required. Minimum Qualifications Education & Professional Work Experience For P3/NOC – 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree. Field(s) of Education Economics Business Administration Social Sciences or other relevant field. Essential Demonstrated experience in programme management including familiarization with the OMC and sound knowledge Results Based-Management. Demonstrated experience in field operations, sound knowledge on the centrality of protection in programming, Joint Needs Assessments and the principles of targeting. Desirable Demonstrated experience in coordination within an inter-agency context and other actors, in a refugee or humanitarian context. Sound experience in program management training and capacity building activities. Functional Skills PG-Programme Management (programme cycles and reporting standards) PG-Results-Based Management PG-UNHCR’s Programmes (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile

Required languages (expected Overall ability is at least B2 level):




Desired languages


Operational context

Occupational Safety and Health Considerations:

Nature of Position:

The Republic of Congo is host to 58,000 asylum seekers and refugees, of whom 51 per cent are from the Central African Republic, 43 per cent from the Democratic Republic of Congo, and 5 per cent from Rwanda. The protection environment is generally favourable, with a positive out-of-camp and inclusion policy. UNHCR’s country office is in Brazzaville with field offices in Bétou in the north where 60 per cent of the refugee are situated, and Gamboma which responds to the protection needs of 11,000 people in a refugee-like situation. The operation also cares for some 56,000 IDPs and 200,000 people at risk of statelessness.

UNHCR works at the crossroads of emergency response, protracted situations, and development within the framework of the Global Compact for Refugees. In 2017, the Government committed to promoting the socio-economic inclusion of refugees, and to enhance basic social services delivery to their host communities. In this context, UNHCR strongly seeks to enhance partnerships with government, humanitarian actors, development partners and the private sector, to continue strengthening the inclusion of refugees into national systems and their access to solutions. UNHCR has developed a strong relationship with the World Bank and actively works with a number of on-going projects. In April 2021, UNHCR signed a technical assistance to support implementation of the World Bank financed Lisungi social safety nets, a milestone for the organisation. UNHCR also actively participates in the data and knowledge generation on forced displacement through an on-going research project with the World Bank-UNHCR Joint Data Centre.

The Programme Officer heads the Programme Section and reports directly to the Representative. S/he will represent UNHCR in inter-agency settings as required (PMT, UNDAF, etc), and closely liaise with the Regional Bureau to ensure that the operation’s vision and realities are adequately translated into programming and partnerships. S/he is expected to have a strong level of commitment, strategic vision and leadership to lead all programme-related activities in a reliable manner with a small team. Previous experience in a leadership position, in a development or CRRF environment will be an asset.

Living and Working Conditions:

Congo has generally a hot and humid climate with a rainy season from October to April and a dry, cool season from May to September. Brazzaville is a small, safe city with a low crime rate; it is rated as UNDSS Level 2 while the rest of the country is Level1. The cost of living is high, which is reflected in the post adjustment. The centre of Brazzaville, where expatriates leave, is well developed, has few traffic problems and taxis are plentiful. Brazzaville has good African, French, Indian and Chinese restaurants and a small shopping mall with supermarkets. Brazzaville has several international schools (French, American). Basic medical care is available, but for serious cases treatment abroad may be preferable. Malaria is endemic throughout the country. The French Institute is active with regular cultural events and a good library, as well as the Russian Institute. Congo offers a number of holiday destinations, including nature reserves.


Additional Qualifications


BA: Business Administration (Required), BA: Economics (Required), BA: Social Science (Required)


HCR Learning Program – UNHCR

Work Experience


Accountability, Analytical thinking, Change capability & adaptability, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Managing performance, Managing resource, Negotiation & conflict resolution, Organizational awareness, Teamwork & collaboration

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Bi-annual Compendium 2022 Part B – November 2022

Functional clearance

This position doesn’t require a functional clearance

Company: UNHCR the UN Refugee Agency

Vacancy Type: Full Time 

Job Location: Brazzaville, Brazzaville, Republic of the Congo

Application Deadline: N/A

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