Employee Relations Administrator – Human Resources – 53900 – Band 500 in University of Birmingham at Birmingham, England, United Kingdom

Website University of Birmingham

This listing is about University of Birmingham in Birmingham, England, United Kingdom
in 2022

About the job


Position Details

Human Resources

Location: University of Birmingham, Edgbaston, Birmingham UK

Full time starting salary is normally in the range £24,291 to £26,094, with potential progression once in post to £30,207

Band 500

Full Time and Permanent

Closing date: 13 February 2022

Our offer to you  

People are at the heart of what we are and do. 

The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university.  We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success.

We are committed to helping the people who work here to develop through our sector-leading Birmingham Professional programme which provides all professional services staff with development opportunities and the encouragement to reach their full potential.  With almost 5,000 professional services jobs in a wide-range of functions in Edgbaston and in our campus in Dubai, there are plenty of opportunities for you to be able to develop your career at the University.

We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate.  We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.

Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working.  In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries.

The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site.  On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum and botanical gardens.

Find out more about the benefits of working for the University of Birmingham 

Job Summary

The post will provide support to the Employee Relations (ER) team in the delivery of the team’s services.

Working closely with a small team of HR experts on case management and broader programmes of performance management and change.

Main Duties

To support the Employee Relations Team in providing an administrative function that supports the services provided by the team

  • Work closely with the Assistant Director, Employee Relations Manager and HR Consultant in the identification of administrative needs for the team and take a lead role in the development of the administrative systems needed to ensure its effective operation.
  • Take lead control of the administration of the department including the maintenance of ER case records, team case management system and progress reports generated by the team in keeping with University data protection policy and practice.
  • Organise meeting schedules in support of organisational change or individual ER issues adhering to any legal and good practice standards that may apply
  • Collate and compile detailed case materials as required on behalf of members of the ER team.
  • Act as point of contact for internal and external legal advisors in relation to active casework.
  • Support the ER team to meet requirements for External and internal compliance Collate data for Freedom of Information Requests (FOI) and any relevant materials for Subject Access Requests in accordance with the relevant legislative frameworks and as required by external and internal policies and procedures.
  • Draft the HR1 form for notification to the Government of potential redundancies as required by law.
  • Take notes at ER/change management meetings and produce accurate transcripts and statements within a timely manner for use in hearings, and potentially formal legal proceedings.
  • Ensure Finance (accounting) have information required against projected spend (redundancy payments, termination and voluntary severance) to enable accurate and timely reporting.

Manage systems and reporting activities for the team

  • Co-ordinate the on-going development and maintenance of the teams case management system, taking account of the teams needs in recording and reporting work activity
  • Advise the Employee Relations Manager on active workloads and progress across the team to enable the efficient allocation of incoming work.
  • Monitor progress of work against service standards of the team, recording reasons for cases exceeding the service level agreements
  • Produce reports for HR Management and the HR Business Partners on progress of casework and workloads.

Office Management

  • Monitoring and ordering all office supplies necessary for the effective running of the department
  • Raising orders within Proactis against the Assistant Director (HR Advisory Services) budget up to £1000
  • Process invoices and payments as appropriate, liaising with pensions, HR Operations and Payroll as required.
  • Responsibility for co-ordinating Health and Safety for the ER team Manage room allocations and usage
  • Manage refurbishment, maintenance and repairs to the office and equipment, liaising with the appropriate service
  • Be the point of contact for Estates


  • Provide timely and consistent process administration to HR, managers and staff ensuring ownership and responsibilities remain in the appropriate places
  • Support the use of the intranet support system to ensure managers and staff have access to current and compliant documents and guidance at all times


  • Contribute to regular team meetings, 1-1s and performance reviews ensuring that own skills are aligned to team, department and University requirements
  • Provide support and cover for other HR team members during demanding workloads and colleagues’ absence as part of own personal development
  • Develop own professional skills through CPD, proactively gathering knowledge and best practice through practical experience and related project work

Strive to improve performance through process improvement and challenge

  • Ensure own HR activity meets agreed SLAs, milestones and KPIs taking appropriate corrective action where required
  • Suggest improvement to HR processes and policy where necessary
  • Inputs in and report out of the tracking software to ensure no issues are over looked by the team
  • Take personal ownership of data in all HR systems, including: staff numbers, end dates, project code changes etc.

Person Specification


  • A level or equivalent
  • 5 GCSE’s or equivalent including Maths and English

Skills And Experience

  • A good level of general education, educated to at least ‘A’ Level standard or equivalent, along with demonstrable experience of administration, ideally within an HE or HR environment.
  • Experience of working in a busy and demanding customer driven environment and the ability to provide a professional service with a friendly approachable attitude.
  • Excellent communication and interpersonal skills, both written and oral
  • Experienced and capable user of core MS office products and be prepared to learn new systems.
  • Highly organised with a strong eye for detail and an ability to maintain accuracy under pressure
  • Ability to prioritise, working to tight deadlines and use own initiative to progress matters.
  • Able to work effectively under general direction rather than close supervision
  • Able to develop an appreciation of the HR processes and legal and practice context in which the team operates and undertake duties in keeping with those standards. The role holder, over time, should be able to offer an additional critical perspective on the work of team colleagues.

Personal Characteristics

  • A high degree of initiative, personal judgement, resourcefulness and flexibility Self motivating and ability to work without close supervision
  • Enthusiasm and willingness to meet challenging and competing demands with a high degree of emotional resilience.
  • Strong service ethos
  • The ability to balance the demands of longer term needs with immediate problem solving skills.

Informal enquires to Kerry Spooner, email: [email protected]

Valuing excellence, sustaining investment

We value diversity and inclusion at the University of Birmingham and welcome applications from all sections of the community and are open to discussions around all forms of flexible working.

Primary Location

United Kingdom




Human Resources



Job Type


Job Posting

21.01.2022, 12:41:05 PM

Grade (for Job Description)

Band 500

Salary (Pay Basis)


Maximum Salary


Advert Close Date

13.02.2022, 11:59:00 PM

Company: University of Birmingham

Vacancy Type:  

Job Location: Birmingham, England, United Kingdom

Application Deadline: N/A

Apply Here


To apply for this job email your details to bfdirb6788@gmail.com